Yaqoot Privacy Policy

Introduction
This notice applies to any online and mobile website, and digital service (“Services”) of Yaqoot Jewellery (“we,” “us,” or “our”), accessible via yaqootjewellery.com.

The notice also describes your data protection rights, including a right to object to some of the processing which Yaqoot Jewellery carries out (e.g. direct marketing). You can also learn about cookies and similar technology in this notice.

What information do we collect?

The following categories of your personal data will be collected in connection with your interaction with us and use of our Services, including but not limited to when you purchase products on our Services, complete forms, submit user-generated reviews or ratings, and engage in any social media functions on our Services.

Information you give us:

• Personal identification information such as your name, date of birth, and gender

• Contact information such as email address and telephone number

• Demographic information such as postal address

• Financial information such as credit/debit card numbers

• Your purchase history

• If you have completed a survey or entered a competition with us

• If you contact us by phone, email, or otherwise, we will keep a record of that correspondence

• Your marketing preferences, including any consent you have given us when subscribing to our newsletter or setting up an online account

Information we collect automatically:

• Information related to the browser, device, or operating system you use to access our Services

• Your IP address, the website you came from, information on actions taken on our Services, including but not limited to pages viewed, dates and times of visits, time spent on each page, products viewed, clicked on, added to your basket, and purchased

Information we receive from third parties: 

Sometimes we receive personal data about you from third parties when you engage with our Services through social media or other non-Yaqoot Jewellery sites or applications. Those sites will share personal data with us, including but not limited to:

• The content you have viewed or interacted with

• Information about adverts within the content which you have been shown or clicked on

• Your IP address, registered beacons, or GPS (Geolocation) signals you have received

• Publicly available information

• Non-personal information used to supplement existing information, such as demographics and affluence metrics (e.g., social-demographic groupings through matching postcodes)

The privacy notices for these sites and applications will contain more details about this and how to change your privacy settings on those sites and applications.

How do we use this information, and what is the legal basis for this use?

We process your personal data for the following purposes:

To fulfill a contract, or take steps linked to the contract, including fulfilling any orders you place. This includes:

• Processing your request, registration for the Services, or entry to a competition

• Providing the Services, communicating with you about them or your account with us

• Communicating with you (including by email and SMS) and providing our customer services

• Verifying your identity, and sending you information about changes to our terms or policies

To conduct our business and pursue our legitimate interests, in particular:

• We will use your personal data to provide products and services you have requested and respond to any comments or complaints you may send us

• We monitor the use of our Services and use your personal data to help us monitor, improve, and protect our products, content, Services, and websites, both online and offline

• We use your personal data to personalize our products and services for you

• To prevent, investigate, and/or report fraud, misrepresentation, security incidents, or crime, in accordance with applicable law

• We use information you provide to investigate any complaints received from you or others about our website or our products or services

• We will use data in connection with legal claims, compliance, regulatory and investigative purposes as necessary (including disclosure of such information in connection with legal process or litigation)

Where you give us your consent, we will use your personal data:

• To send you newsletters and other promotional material about our Services and to use technologies to check if these have been received and opened to help make our communications relevant to you

• To place cookies and use similar tracking technologies to personalize content and advertising for you and make our content function better

• To invite you to take part in market research (where consent is required)

For purposes which are required by law:

• In response to requests by government or law enforcement authorities conducting an investigation

Who will we share this data with, where, and when?

With your consent (where required), we share your personal data with trusted third-party service providers, suppliers, affiliates, divisions, partners, sponsors, agents, and representatives we have engaged to perform business-related functions on our behalf. For example, to (i) conduct research and analytics; (ii) create content; (iii) provide customer support services; (iv) conduct or support marketing; (v) fulfill orders; (vi) handle payments; (vii) host Services; (viii) administer contests, and (ix) maintain databases.

In all cases, the third party is acting on Yaqoot Jewellery’s express instructions and in accordance with this Policy, confidentiality, and levels of security.

Without your consent, we share your personal data:

• With third-party platforms such as Facebook or Google to send you targeted advertisements on our behalf

• In response to legal processes, such as a court order, subpoena, or government agency’s request

• With third parties, if this will help us enforce our policies and terms of use, check for potential illegal activity (e.g., copyright infringement or fraud), or protect the safety of other users of the Services

• If we, or one of our business units, undergoes a business transition, like a merger, acquisition by another company, or sale of all or part of our assets

How long will we retain your data?

Where we process personal data for marketing purposes or with your consent, we process the data until you ask us to stop and for a short period afterward to allow us to implement your requests. We also keep a record of the fact that you have asked us not to send you direct marketing or process your data indefinitely, so we can respect your request in the future.

What rights do I have?

You have the right to ask us for a copy of your personal data; to correct, delete or restrict (stop any active) processing of your personal data, and to obtain the personal data you provide to us for a contract or with your consent in a structured, machine-readable format, and to ask us to share (port) this data to another controller.

You can object to the processing of your personal data in some circumstances (in particular, where we don’t have to process the data to meet a contractual or legal requirement, or where we are using the data for direct marketing).

These rights may be limited, for example, if fulfilling your request would reveal personal data about another person, where it would infringe the rights of a third party (including our rights), or if you ask us to delete information that we are required by law to keep or have legitimate interests in keeping. We will inform you of the relevant exemptions we rely upon when responding to any request you make.

To exercise any of these rights, or to obtain other information, such as a copy of a legitimate interest balancing test, you can get in touch with us using the details below. If you have unresolved concerns, you have the right to complain to an EU data protection authority where you live, work, or where you believe a breach may have occurred.

Withdrawing consent or objecting to direct marketing

Wherever we rely on your consent, you will always be able to withdraw that consent, although we may have other legal grounds for processing your data for other purposes, such as those set out above.

You have an absolute right to opt out of direct marketing we carry out for marketing purposes at any time. You can do this by clicking on the unsubscribe link at the bottom of our emails, or by contacting us using the details set out below.

Security Measures

We have put in place physical, electronic, and managerial procedures designed to help prevent unauthorized access, maintain data security, and use the personal data we collect online correctly. These safeguards vary based on the sensitivity of the personal data that we collect and store.

Although we take appropriate measures to safeguard against unauthorized disclosures of personal data, we cannot assure you that your personal data will never be disclosed, altered, or destroyed in a manner inconsistent with this privacy notice.

Children’s Privacy

Our Services do not target and are not intended to attract children under the age of 16. We do not knowingly solicit personal data from children under the age of 16 or send them requests for personal information.

Changes to this Privacy Policy

We may update this notice from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this notice.

Contact Us

For any questions or concerns, please contact us:

Yaqoot Jewellery
Email: info@yaqootjewellery.com